All CustomUSB Flash drives are warranted against defects in workmanship when subjected to normal usage for a period of two years and drives returned to CustomUSB will be repaired or replaced if broken at our sole discretion.
Custom drives will be repaired when possible but such repairs will normally be limited to replacement of electronics when possible. Duplication of company specific logos or names or images may not be possible.
No specific or implied warranty applies to data stored on the drive either prior to original shipment (preloads) or after the drive has been distributed to end users.
IPMedia Holdings, Inc / dba CustomUSB is not responsible for any real or consequential damages caused by any program or data stored on any drive.
Cancellations, Replacements, Customer Service
Once your drives have been printed, no further modifications or additions can be made to the graphics.
Please make sure that you examine and proofread all the documents you submit to us before placing your order. No returns or refunds are offered on customized merchandise.
Any question about any product or order should be directed first to your sales representative. They will be able to help you as they best know your order.
If you don't remember your specific salesperson, please call us at 800-447-0149 and we will route your call to the right party to help you.
Confused, not sure what you may be interested in, or would you prefer to discuss your order with us over the phone?
You can also reach us toll-free at 800-447-0149 and one of our sales representatives will answer all your questions and help place your custom order.